PR Log - Jul 18, 2011 - My Tech Team, one of the leading online tech support companies in the United States, officially launched its affordable computer support plans for homes and small offices, guaranteeing around-the-clock, on-demand support to its subscribers in need of hardware and software troubleshooting.
My Tech Team was founded on the concept of making online computer support affordable to micro enterprises and home-based businesses that cannot afford entire IT departments like most large businesses. The website also aims to reach out to home computer users in need of a team of certified technicians. Subscribers simply need a high speed Internet connection to gain access to instant tech support.
“I wanted to create a company that offers people on-demand, single-click access to an entire department of online computer experts—a personal tech team,” said Jason Greenwell, owner and President of My Tech Team.
My Tech Team utilizes a secure 256-bit encrypted connection to remotely access a computer to check, assess, and securely fix an issue. Customers are in control the entire time as they initiate and end each online support session.
My Tech Team has highly trained and certified US-based technicians with more than 30 years of experience in a help desk environment. Their computer technicians have extensive on-going training to ensure excellent service delivery.
My Tech Team has three online tech support plans: the Basic Plan at $15.99/month, Pro Plan at $19.99/month, and Premium Plan at $29.99/month.
The Basic Plan is an entry-level package that offers unlimited expert computer support 24 hours a day, 7 days a week. In addition to online computer support, subscribers get on-demand, immediate support on all peripheral and media devices including printers, mp3 players, mobile devices, among others.
In the event of hardware failure and problems that require offline, in-house lab repair, the Pro Plan provides subscribers with extended service, similar to a warranty. In addition, this package covers advanced virus protection.
The Premium Plan has the most comprehensive coverage with online data backup and recovery. Subscribers get up to 10GB of backup memory per computer and can upgrade to a higher capacity anytime.
“Personal Computers are expanding beyond just the desktop and laptop. Now, we see mobile devices, Internet TVs, and even clocks becoming personal computers,” said Greenwell. “As people become more dependent on these technologies and more connected, My Tech Team will be there to provide support wherever they are,” Greenwell added.
My Tech Team also offers free online computer support with their Free Support Package for registered users. Users will have access to a live technician via chat for assistance for any computer problem including device support.
http://www.youtube.com/watch?v=H5cT8lvfoV8
Launched in 2008, My Tech Team started as a home-based start-up business with a mission to offer consumers and small businesses with a more personalized, focused, and dedicated computer support service.
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About My Tech Team
Mytechteam.net is an online tech support company based in Bossier City, LA, providing nationwide on demand computer support 24 hours a day and 7 days a week. Customers can access a live technician with the click of a button located on their desktop. Packages include virus protection, offsite data backup and extended support. My Tech Team is SiteLock Verified and BBB Accredited.
Read Full Story - Online Tech Support Website Guarantees Affordable, Unlimited On-demand IT Service 24/7 | More news from this source
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My Tech Team was founded on the concept of making online computer support affordable to micro enterprises and home-based businesses that cannot afford entire IT departments like most large businesses. The website also aims to reach out to home computer users in need of a team of certified technicians. Subscribers simply need a high speed Internet connection to gain access to instant tech support.
“I wanted to create a company that offers people on-demand, single-click access to an entire department of online computer experts—a personal tech team,” said Jason Greenwell, owner and President of My Tech Team.
My Tech Team utilizes a secure 256-bit encrypted connection to remotely access a computer to check, assess, and securely fix an issue. Customers are in control the entire time as they initiate and end each online support session.
My Tech Team has highly trained and certified US-based technicians with more than 30 years of experience in a help desk environment. Their computer technicians have extensive on-going training to ensure excellent service delivery.
My Tech Team has three online tech support plans: the Basic Plan at $15.99/month, Pro Plan at $19.99/month, and Premium Plan at $29.99/month.
The Basic Plan is an entry-level package that offers unlimited expert computer support 24 hours a day, 7 days a week. In addition to online computer support, subscribers get on-demand, immediate support on all peripheral and media devices including printers, mp3 players, mobile devices, among others.
In the event of hardware failure and problems that require offline, in-house lab repair, the Pro Plan provides subscribers with extended service, similar to a warranty. In addition, this package covers advanced virus protection.
The Premium Plan has the most comprehensive coverage with online data backup and recovery. Subscribers get up to 10GB of backup memory per computer and can upgrade to a higher capacity anytime.
“Personal Computers are expanding beyond just the desktop and laptop. Now, we see mobile devices, Internet TVs, and even clocks becoming personal computers,” said Greenwell. “As people become more dependent on these technologies and more connected, My Tech Team will be there to provide support wherever they are,” Greenwell added.
My Tech Team also offers free online computer support with their Free Support Package for registered users. Users will have access to a live technician via chat for assistance for any computer problem including device support.
http://www.youtube.com/watch?v=H5cT8lvfoV8
Launched in 2008, My Tech Team started as a home-based start-up business with a mission to offer consumers and small businesses with a more personalized, focused, and dedicated computer support service.
- - -
About My Tech Team
Mytechteam.net is an online tech support company based in Bossier City, LA, providing nationwide on demand computer support 24 hours a day and 7 days a week. Customers can access a live technician with the click of a button located on their desktop. Packages include virus protection, offsite data backup and extended support. My Tech Team is SiteLock Verified and BBB Accredited.
Read Full Story - Online Tech Support Website Guarantees Affordable, Unlimited On-demand IT Service 24/7 | More news from this source
Press release distribution by PRLog
